As the year comes to a close I would like to say “thank you” to everyone for their commitment to excellence at Chatham-Kent Health Alliance (CKHA). The holidays are a time of reflection, and as I look back over the last year, I am amazed at our many accomplishments.
Patient’s lives are enriched through our commitment to service excellence, from the standards that have been implemented in 2011 throughout the organization, to the roll out of the “Language of Caring” in 2012. This will further strengthen our skills so we always convey our care and compassion to our patients, not only through the skillful tasks that we perform, but also through language that our patients and families will perceive to be thoughtful and caring each and every time.
We often hear – there’s no place like home for the holidays; unfortunately, not everyone is able to go home. I’ve heard stories where our staff have gone the extra mile to ensure the holidays are special for the persons they care for … stories of charity and personal sacrifice.
I trust in our staff’s gifts for care and creativity and look forward to hearing this year’s stories of holiday compassion within CKHA. This is one more way we demonstrate we are -
Patient’s lives are enriched through our commitment to service excellence, from the standards that have been implemented in 2011 throughout the organization, to the roll out of the “Language of Caring” in 2012. This will further strengthen our skills so we always convey our care and compassion to our patients, not only through the skillful tasks that we perform, but also through language that our patients and families will perceive to be thoughtful and caring each and every time.
We often hear – there’s no place like home for the holidays; unfortunately, not everyone is able to go home. I’ve heard stories where our staff have gone the extra mile to ensure the holidays are special for the persons they care for … stories of charity and personal sacrifice.
I trust in our staff’s gifts for care and creativity and look forward to hearing this year’s stories of holiday compassion within CKHA. This is one more way we demonstrate we are -
An Exceptional Community Hospital,
Setting Standards – Exceeding Expectations
I would like to express my sincere appreciation for your dedication this past year, and wish you and your family a safe and happy holiday season.
