Wednesday, July 14, 2010
Patient and Family Centred Care/Service Excellence Signature Boards
In the spring, Chatham-Kent Health Alliance undertook the huge task of educating all staff, physicians and board members about our strategic direction of partnering with our patients and families to provide the best service possible. All patients expect and should receive excellent care through partnership with their care providers. All staff, physicians and board members were invited to demonstrate their personal commitment to these strategic directions by signing both the service excellence standards as well as poster signature boards which were to be put on display at both the Sydenham site and the Chatham site. In the last week of June those signature boards were posted, at the Sydenham Campus and across the hall from Tim Hortons at the Chatham Campus. What an amazing tribute to the dedication of everyone at CKHA to make every patient experience our passion!