This is just what employees of Chatham-Kent Health Alliance (CKHA) did at last week’s BBQ hosted by the Professional Practice Team and Patient & Family Centred Care Steering Committee. What a great way to continue to spread the word about the NOD – a service excellence standard being rolled out at CKHA. The NOD acronym stands for Name, Occupation and Duty. We are asking all employees to consistently use the NOD when introducing themselves.
Artistic talent beyond the profession came into play by singing a song to the tune of “Locomotion”. Here is a little snippet of the song:
It doesn’t matter where you work or who you might be
It only takes a moment for this courtesy
So come on, come on, take the time to NOD with me!
Singing was complemented by an actress who encouraged the audience to use the NOD as she mingled with the crowd during her visit to CKHA. The audience participated and created a “locomotion” train, sharing the NOD with others.
What a fun way to learn and enjoy as others share talents beyond their profession.
Thanks team, for a job well done!


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