Patient and Family Values – What matters most to you?

The ultimate goal at Chatham-Kent Health Alliance(CKHA) is that patients receive quality, safe care in an environment of respect and trust for all partners. Engaging patients and families helps to improve all aspects of the healthcare experience. This week, the CKHA Tri-board endorsed the patient and family values created through public consultationled by the Patient and Family Centred Care Steering Committee.

The Excellent Care for All Act requires all hospitals have a declaration of patient values in place by June 8, 2011. Since November of 2010, thePatient and Family Centred Care Steering Committee dedicated their time, passion, and commitment to develop this document. Public consultation provided the committee with the opportunity to hear from patients, caregivers, and the public at large, ensuring that the values created reflect what is important to patients and their families. Thank you for taking the time to provide your input to create these values. And thank you committee members for work well done!

The Excellent Care for All Act also requires the valuesdocument beavailable to the patients and families of CKHA. The Patient and Family Values will be available on the hospital website and in pamphlet form throughout the organization.

CKHA wants to create the environment patients and families need and expect. We now know what matters most – and will strive to always consider these values in the provision of care to you.Through engaging patients and families, patient and family values have been created – reflective of what matters most to you.