CKHA Quality Improvement Plan: Our promise to our patients and their families

The Excellent Care for All Act required that we develop a Chatham-Kent Health Alliance (CKHA) Quality Improvement Plan and publicly post it by April 1, 2011. The CKHA Quality Improvement Plan demonstrates our commitment to high quality healthcare, a positive patient experience, accountability to the public and transparency

The three main themes and objectives of our Quality Improvement Plan are:

• Saving Lives




• Avoiding new skin pressure ulcers


• Reducing the incidence of C. difficile infections
  


• Improving Effectiveness & Access




• Reducing Wait Times in the Emergency Department


• Improving Patient Satisfaction




• Improving scores for in-patients and out-patients in the ED: “Would you recommend this hospital to your friends & family?”

The Quality Improvement Plan is CKHA’s pledge to provide the highest quality of care for the patient’s we serve. The Plan can be found on the CKHA website: http://www.ckha.on.ca/ under the ‘About Us’ tab on the upper menu bar and following the link under Quality Improvement Plan.