Recently I had the pleasure of celebrating a second annual report produced by the Patient and Family Centred Care Steering Committee.
Patient and family advisor volunteers, along with Chatham-Kent Health Alliance (CKHA) staff, presented to members of the Leadership Council their accomplishments for the past year. With a focus on always improving the patient experience, this report demonstrates the commitment and passion the patients, families and staff have by always putting patients first. Improved communication at the bedside using navigator boards and patient and nursing rounds, are but a few of the accomplishments achieved by the Patient and Family Centred Care Steering Committee this past year.
The creation of a patient and family values document will keep us focused on what matters most to our patients and to their families. It is only through partnerships with patients and families that we learn what is most important to them and how to work together to make changes that support a quality, safe environment for everyone.
Patients and families are engaged as patient and family advisor volunteers working in partnership with CKHA staff to advance patient and family centred care at CKHA. My heartfelt thanks to all of you! I look forward to next years’ accomplishments.
Patient and family advisor volunteers, along with Chatham-Kent Health Alliance (CKHA) staff, presented to members of the Leadership Council their accomplishments for the past year. With a focus on always improving the patient experience, this report demonstrates the commitment and passion the patients, families and staff have by always putting patients first. Improved communication at the bedside using navigator boards and patient and nursing rounds, are but a few of the accomplishments achieved by the Patient and Family Centred Care Steering Committee this past year.
The creation of a patient and family values document will keep us focused on what matters most to our patients and to their families. It is only through partnerships with patients and families that we learn what is most important to them and how to work together to make changes that support a quality, safe environment for everyone.
Patients and families are engaged as patient and family advisor volunteers working in partnership with CKHA staff to advance patient and family centred care at CKHA. My heartfelt thanks to all of you! I look forward to next years’ accomplishments.
Colin Patey, President and Chief Executive Officer, addresses a group of patient and family advisors at the Patient & Family Centred Care Advisor Appreciation Celebration held on June 20, 2011.
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