Chatham-Kent Health Alliance (CKHA) receives public feedback from the National Research Corporation (NRC Picker). NRC Picker sends out surveys randomly to patients of CKHA. The NRC Picker report identified that the Intensive Care Unit (ICU) scored low in “patients knew enough about their care”.
Many disciplines in the hospital take part in the care of an ICU patient, and now, in keeping with the Patient and Family Centered Care Philosophy, the Medical Quality Care Team and the ICU Unit Based Council decided to look at Interdisciplinary Rounding at the bedside. A new way to “round” on a patient was developed, now starting at 9:00 a.m., the nurse practitioner, pharmacist, dietician, respiratory therapist and the nurse caring for the patient all see each patient together. The group goes room to room, discusses the patient’s care and at the same time involves the patient and family. It is a wonderful time for patients and families to have their questions answered.
Also new to rounding are Navigator Boards. These are boards at each bedside, which allow the patient and/or family to write their goals for the day, and they incorporate them into the rounds. Each patient and family also receives a pamphlet which explains what round is and when it occurs.
The Manager rounds once per week with the team and hears many comments from both patients and families on both the rounding and the boards. This Interdisciplinary Rounding has become an important part of the circle of care at CKHA.
Congratulations to the ICU/PCU and the interprofessional team for making a difference!
Many disciplines in the hospital take part in the care of an ICU patient, and now, in keeping with the Patient and Family Centered Care Philosophy, the Medical Quality Care Team and the ICU Unit Based Council decided to look at Interdisciplinary Rounding at the bedside. A new way to “round” on a patient was developed, now starting at 9:00 a.m., the nurse practitioner, pharmacist, dietician, respiratory therapist and the nurse caring for the patient all see each patient together. The group goes room to room, discusses the patient’s care and at the same time involves the patient and family. It is a wonderful time for patients and families to have their questions answered.
Also new to rounding are Navigator Boards. These are boards at each bedside, which allow the patient and/or family to write their goals for the day, and they incorporate them into the rounds. Each patient and family also receives a pamphlet which explains what round is and when it occurs.
The Manager rounds once per week with the team and hears many comments from both patients and families on both the rounding and the boards. This Interdisciplinary Rounding has become an important part of the circle of care at CKHA.
Congratulations to the ICU/PCU and the interprofessional team for making a difference!
In the photo, L-R, Kelly Christoff RN, Paul Johnson RN, and Jennifer Pasma, Nurse Practitioner are shown during Interdisciplinary Rounding.
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